Shipping Policy

General

At Pamuk Annem, we strive to deliver your orders safely and on time. By placing an order, you agree to our shipping terms outlined below.

Processing Time

All orders are processed within 1–3 business days. During peak seasons or promotions, processing may take slightly longer, and customers will be notified if there is a delay.

Shipping Methods

We offer standard and express shipping options at checkout. Delivery times may vary depending on your location and the selected shipping method.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery address, order size, and selected shipping method. Any applicable taxes or fees are included in the total.

Delivery Time

Estimated delivery times are provided at checkout and are not guaranteed. Delays may occur due to external factors such as weather, customs clearance, or carrier issues.

Address Accuracy

Customers must provide accurate shipping information. Pamuk Annem is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Tracking Orders

Once your order is shipped, a tracking number will be provided via email so you can monitor your package’s progress.

International Shipping

International delivery times may vary due to customs processing and local carrier schedules. Additional duties, taxes, or fees may apply and are the responsibility of the customer.

Changes to Shipping Policy

Pamuk Annem reserves the right to update or modify this Shipping Policy at any time. Continued use of our store constitutes acceptance of any changes.